facerecords is based in Japan and have been selling on eBay since 2005. They have earned more than two hundred thousand positive feedback ratings, with a current 99.1% positive overall score. They are also recognized as one of the Top Rated sellers globally, in the US, in the UK and in Germany. Sellers with the best customer service and fast shipping are rewarded by eBay through the Top Rated Seller program. They run a store called face records selling in Music category.

They are a Top 500 eBay seller, ranked 253rd overall. They have improved from the 373rd position last month. Seller rank is based on the number of positive reviews received during the last 30 days.